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Frequently Asked Questions
How much is a Season Ticket for 2022/23?
How can I buy my Season Ticket for 2022/23
We’re offering fans the opportunity to renew their seat during our exclusive loyalty period – running from Monday 28th March until Saturday 30th April . This is the only opportunity fans will have to guarantee retaining their current seat on renewal.
The first opportunity for new season ticket buyers to purchase is during the early bird period, running from 3rd May until 4th June.
Buying or renewing your season ticket online ** is the most efficient method of joining the action!
Alternatively, you can call our ticket office on 01382 833166 (Option 1) or visit them in person in the club shop.
** All applications for season tickets, purchased through the finance payment option, must be completed online.
What are the opening hours for the ticket office?
Monday to Friday: 9am until 5pm
Saturday: 9am until 1pm (3pm on home matchdays)
What are the benefits of renewing my Season Ticket in the Loyalty Period?
Renewing your Season Ticket during the loyalty period ensures the best possible value – and secures your current seat for the 2022/23 season. You will also receive the full quota of benefits exclusive to loyalty Season Ticket holders – including an open first team training day and the opportunity to bring a friend along to one category C match free of charge.
During the loyalty period, you can choose to pay for your Season Ticket over four monthly repayments, with no fees or interest charges, or over ten monthly repayments with a small finance charge payable with the first instalment.
Don’t currently have a Season Ticket – when can I buy one?
Once the loyalty period for existing season ticket holders ends on 30th April the early bird period, for new season ticket holders, will open on Tuesday 3rd May.
How long is my current seat reserved for?
As an existing Season Ticket holder your seat will be automatically reserved until the loyalty period ends, which for this year, is 30th April 2022. Once this date has passed, it will be available for purchase by any supporter and the price will increase accordingly.
I want to spread the cost of my Season Ticket, what are the options?
We have once again partnered with V12 Season Ticket Finance to allow supporters the opportunity to spread the cost of their Season Ticket over four, six or ten months.
4 MONTHLY PAYMENTS (no fee) – Sign up by 5pm on 30th April and you will have the option to spread the cost of your Season Ticket over four months. No extra fees as the interest costs are covered by DUFC.
For example, Season Ticket price £325.00 – you pay four monthly instalments of £81.25, with no finance or interest charges.
10 MONTHLY PAYMENTS (with 8% £34* fee) – Sign up by 5pm on 30th April and you will have to opportunity to spread the cost of your Season Ticket over ten months through V12 Season Ticket Finance with an 8% £34* finance fee, which is payable with the first monthly payment.
For example, Season Ticket price £325.00 – you pay one instalment of £58.50 (including the finance fee of £26.00) and then nine monthly instalments of £32.50. Total amount payable is £351.00.
Early Bird Period
6 MONTHLY PAYMENTS (with £29* fee) – Sign up between 3rd May and 5pm 4th June and you will have the opportunity to spread the cost of your Season Ticket over six months through V12 Season Ticket Finance with a 6.15 finance£29* fee.
For example, Season Ticket price £350.00 – you pay one instalment of £79.70 (including the finance fee of £21.35) and then five monthly instalments of £58.33. Total amount payable is £371.35.
Important note - Finance credit is subject to application and approval by V12 Finance. Terms and conditions will apply which will be notified to you upon making your application.
How have prices been set for the 2022/23 season?
Each year we set out to produce a package that appeals to fans and makes football affordable whilst also ensuring the team can remain competitive on the park.
This season, the focus is placed on encouraging young fans and families to attend games at Tannadice, with two free season tickets for U12s (when you buy an adult Season Ticket in the George Fox lower) and a new reduced pricing structure for students and U21s.
The prices set offer significant savings against gate prices, with season tickets purchased in the loyalty period giving a season ticket holder up to seven free matches when compared against match ticket prices.
With our partners V12 offering the opportunity to spread the cost, we believe the prices offer value to every United supporter wishing to purchase a Season Ticket.
As a club, we also benchmark against our rivals, and it is our belief that our Season Ticket package compares favourably to those clubs who we have benchmarked against.
During the process we also consulted with fan group representatives for their views on our proposals, and received positive and constructive feedback.
Is there a family section?
While we do not have a recognised family section, the best value comes from purchasing an adult Season Ticket in the George Fox lower stand. This allows you the opportunity to qualify for two free U12 Season Tickets**. We would encourage families to sit within this stand.
** Proof of age will be requested before issue
Are all the home cup games included in the Season Ticket price?
Only home Premiership games are included in your Season Ticket. The club will hold your seat for a certain period to allow you to purchase a ticket before allowing it to be bought by another supporter. This reservation period is sometimes only valid for a few days, depending on the period of advance notice of cup matches.
Can I relocate to another part of the stadium?
This is possible but remember that current Season Ticket holder seats are reserved until the end of the loyalty period.
To take advantage of the loyalty period prices and benefits please purchase your existing seat as normal. You should then inform the ticket office that you wish to relocate your seat and they will facilitate your request before the early bird period opens. There will be a £10 admin charge for this service.
What if my Season Ticket needs to be replaced?
A replacement fee of £10 is applicable in the event of issuing a new Season Ticket. Any such request will only be acceptable if the named Season Ticket holder is present with identification during the transaction. The club reserves the right to decline such a request.
Can I purchase online if I am a student?
Student Season Tickets are available to all those in full-time education at a Higher or Further Education body. To purchase your Season Ticket, we need to see proof of eligibility. If your matriculation card remains valid for the new season, you will be offered to renew at the student price. If we do not have this information, you will need to contact the ticket office by email - firstname.lastname@example.org attaching a copy of your matriculation card or a copy of your acceptance email or letter.
Can U12s attend the match without an adult?
Children under the age of 12 years old are not permitted into the stadium, unless they are accompanied by a supporter over the age of 16.
What are the age categories for the Season Tickets price bands?
Senior Citizen: 65+
Under 21: 18-20
Student: Full-time education at a Higher or Further Education body
Under 18: 16-17
Under 16: 12-15
Under 12: 2-11
Age bands are calculated on the age of supporters on 1st August 2022.
Where can I find the Terms and Conditions relating to Season Tickets?
Can I collect my Season Ticket, or will it be posted out?
Your Season Ticket will be available for collection from the ticket office before the start of the season unless you request it to be posted. Details for collection will be posted on club website.
How do I contact the ticket office if I cannot find the answer above?
Please contact the following club as follows:
By email: email@example.com
By phone: 01382 833166 (Option 1)